Privacy policy

Al Mahara Al Mesaliya Trading LLC respects your privacy and only collects what is needed to serve you.

What we collect

  • Account details: name, email, phone, company name for trade accounts.
  • Order details: delivery address, items purchased, invoices.
  • Technical data: device and usage information used to improve the store.

How we use it

  • To process orders, issue tax invoices and arrange delivery.
  • To send order status updates by email and SMS.
  • To provide support and, where you opt in, offers and new arrivals.

Who we share it with

Only with the parties needed to fulfil your order: payment providers (including Tabby, Tamara and Ziina), delivery partners, and our email and hosting providers. We never sell your data.

Payment security

Card details are handled by our payment providers and are never stored on our servers.

Retention

Order and invoice records are kept as required by UAE tax law. Account data is kept until you ask us to delete it.

Your rights

Email info@amamtrading.com to access, correct or delete your data, or to unsubscribe from marketing messages.